SAP Knowledge Base Article - Public

2934154 - Error Message 'Form template variant Customer Invoice for language ABC and country DEF cannot be found'

Symptom

You cannot release Customer Invoice YYY (YYY represents the Invoice ID) as error messages are raised:

'Form template variant Customer Invoice for language ABC and country DEF cannot be found' (ABC stands for the language in use and DEF for the target Country)
'Save failed'.

You also notice that the Preview is empty.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Customer Invoicing work center.
  2. Go to the Invoice Documents view.
  3. Search for Invoice YYY and select it.
  4. Click on the Release button.

Error messages are raised:

'Form template variant Customer Invoice for language ABC and country DEF cannot be found'
'Save failed'

If you click on the Preview button, No record found is displayed.

  1. Go to the Application and User Management workcenter.
  2. Go the Business Flexibility view.
  3. Open the Form Template Maintenance subview.
  4. Select the Advanced Search and fill in C41 in the Template Group field, click on Go.
  5. Select the Form Template: Customer Invoice.

You were able to see the form template for language ABC and country DEF with status Published.

Cause

For determining the form template, we need to maintain US variant with language English.

Resolution

You need to maintain the US variant template in order to proceed further.

  1. Go to the Application and User Management workcenter.
  2. Go the Business Flexibility view.
  3. Open the Form Template Maintenance subview.
  4. Select the Advanced Search and fill in C41 in the Template Group field, click on Go.
  5. Select the Form Template: Customer Invoice.
  6. Click on Copy -> New Variant. 
  7. Add country as US and language as English. 
  8. Save and Publish the form template. 

See Also

 2591499 - Error Message Form template variant Customer Invoice for language ABC and country DEF cannot be found

Keywords

Customer Invoice Release error; Not able to release; , KBA , AP-RC-UIF-RT-B , ByD HTML5 Client (not for Cloud for Customer) , Problem

Product

SAP Business ByDesign all versions