The Account Summary is not added to the Attachments of the Account.
SAP Sales Cloud
Reproducing the Issue
- Go to the Customers workcenter.
- Go to the Accounts view.
- Open any Account and generate a Summary.
- Go to the Attachments facet.
- You are expecting the Summary to be found in the Attachments but it's not added.
The Summary shows the current state of the account and its related documents; the expected behaviour for the display of the Account Summary is that it is not stored as Attachment.
This is currently the designed system behaviour.
summary, account, attachment , KBA , LOD-CRM-ACC , Account , Problem