SAP Knowledge Base Article - Preview

2934400 - SAP Marketing - Abandoned Shopping Cart Campaign not working


An Abandonend Shopping Cart Campaign creates unexpected 'Outbound Check Failed - No Products Found' interactions.

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."



  • SAP Marketing Cloud Edition
  • SAP Marketing OnPremise starting with Release 1809


SAP Marketing 1809 ; SAP Marketing 1909 ; SAP Marketing 2020 ; SAP S/4HANA Cloud all versions


SHOP_CART_ABANDONED, OUTBOUND_CHCK_FAILED, NO_PRODUCTS_FOUND Abandonend Shopping Cart, No email for empty shopping cart, Outbound Check Failed, No Products Found Abgebrochener Warenkorb, Keine E-Mail für leeren Warenkorb, Ausgangsprüfung fehlgeschlagen, Keine Produkte gefunden Panier abandonné, Aucun e-mail pour un panier vide, Échec du contrôle de sortie, Aucun produit trouvé , KBA , CEC-MKT-CPG-EXE , Campaign execution , CEC-MKT-DM-PRO , Products and Product Categories , CEC-MKT-MEM , Content Studio: E-Mails and other messages , How To

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.