SAP Knowledge Base Article - Public

2934475 - Unable to select template in Mass Offer - Recruiting Management

Symptom

When creating Mass Offer Approval, the recruiter is unable to select template. No Offer template is visible in the dropdown

The target offer template is not available in selection for Mass Offer Approval

 

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Login as the Recruiter
  2. Go to Recruiting > Job Requisition
  3. Open Offer
  4. Use filters to narrow candidate list
  5. Use the tickbox to select candidates
  6. Click Create Offer

Cause

User is lacking permissions to create forms.

Resolution

Granting user the permission to select template for Mass Offer Approval:

  1. Go to Admin Center > Manage Permission Roles > Select the role
  2. Click Permission
  3. Under General User Permission > Permission to Create Forms
  4. Select Offer Templates

See Also

Approved, declined, cancelled, Not Started, operator, mass create offer, hiring manager, hr, candidate

Keywords

2913043 - Mass Offer Approval - Recruiting Management , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem

Product

SAP SuccessFactors Recruiting all versions