Symptom
When creating Mass Offer Approval, the recruiter is unable to select template. No Offer template is visible in the dropdown
The target offer template is not available in selection for Mass Offer Approval
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Login as the Recruiter
- Go to Recruiting > Job Requisition
- Open Offer
- Use filters to narrow candidate list
- Use the tickbox to select candidates
- Click Create Offer
Cause
User is lacking permissions to create forms.
Resolution
Granting user the permission to select template for Mass Offer Approval:
-
Go to Admin Center > Manage Permission Roles > Select the role
-
Click Permission
-
Under General User Permission > Permission to Create Forms
- Select Offer Templates
See Also
Approved, declined, cancelled, Not Started, operator, mass create offer, hiring manager, hr, candidate
Keywords
2913043 - Mass Offer Approval - Recruiting Management , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem