SAP Knowledge Base Article - Public

2934496 - Reports are not getting displayed properly on my iOS or Android device in SAP analytics Cloud (SAC)


  • When opening a story from any mobile device (Iphone, Ipad, Android ..), the story is not displayed correctly


  • SAP Analytics Cloud (2020.8.9 and higher)
  • Iphone 
  • Ipad
  • Android

Reproducing the Issue

  1. Login to your Mobile device
  2. Launch internet browser to look at an SAP Analytics Cloud Story 
  3. The story doesn't display properly


We recommend to download a mobile app instead of using an internet browser on mobile device


Download and Install the iOS App or the Android App following the process documented


SAC, Ipad, Iphone, Android , KBA , LOD-ANA-ADM , SAC Administration , Problem


SAP Analytics Cloud all versions