2934645 - Form template variant Fixed Assets Purchase Order for language XXX, and country ABC cannot be found

You noticed that Output form is not sent successfully

 or

 Status Error in Output history tab of Purchase order

SAP Business ByDesign

1. Go to Purchase requests and orders work center 
2. Go to Purchase orders view 
3. Search and Edit respective Purchase order
4. Go to Output history tab 
5. You will see that status is showing as Error
6. Click on Error , new screen opens
7. You will see message in Description section"Form template variant Fixed Assets Purchase Order for language XXX, and country ABC cannot be found"

where XXX is langauge and ABC is country.

Form template variant for language XXX and country ABC not maintained.

The language variant of the form template is determined by the system as follows:

1. Language maintained under Main communication section in General tab of Supplier master data.
2. If no language is maintained the system will use the logon language of the user creation the document.

The country variant of the form template is determined by the system as follows:

1. Tax country appearing in the Taxes tab
2. Delivery address under delivery tab( or Ship To Address)
3. Company address

Create new form template variant :

1. Go to the Application and User Management workcenter. 
2. Go the Business Flexibility view. 
3. Open the Form Template Maintenance subview. 
4. Select the Form Template: Fixed Assets Purchase Order 
5. Click on Copy -> New Variant. 
6. Add country as ABC and language as XXX. 
7. Save and Publish the form template.

 For already effected documents:

1. o to Purchase requests and orders work center 
2. Go to Purchase orders view 
3. Search and Edit respective Purchase order
4. Go to Output history tab 
5. You will see that status is showing as Error
6. Click on Error , new screen opens
7. Click on rety or
8. Click on edit output history
9. Enter correct email address and click on Retry

wrong form template,Output error , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem