Symptom
How to update candidate's start date during Onboarding?
Environment
SAP SuccessFactors Onboarding
Resolution
Scenario 1: How to update candidate's start date in RCM after ONB initiation?
Steps:
- Cancel the existing onboarding process
- Update the start date value in RCM
- Re-initiate onboarding for candidate
Apart from the above-mentioned method, none of the other methods are acceptable.
Scenario 2: How to update candidate's start date if candidate is before Manage Pending Hires?
- Start date must be updated via Dashboard > Action > New Hire Data.
- If the new start date must be reflected in any completed task or form, the onboarding process must be restarted for candidate.
Scenario 3: How to update candidate's start date if candidate is in/after Manage Pending Hires?
- Centralized services is enabled in the system.
- If candidate is in MPH, start date can be updated in MPH screen.
- If MPH step has been completed, start date can be updated via the Hire Date Correction tool (KBA2636395).
Scenario 4: Is there a way to change the start date on documents/forms after they are signed?
- It is not possible to change the start date value afterwards.
- In order to update candidate's start date in this scenario, it's necessary to restart onboarding so that the E-signature step can be triggered again with the updated start date value.
Scenario 5: Is it possible to modify the target date manually directly from "Manage Data > Process > ONB2Process Object"?
No. Please do not make manual modifications on object at will.
See Also
- 3452343 - Change a new hire's manager or start date before or during the Manage Pending Hires step, without having to restart the Onboarding process - 1H 2024 - SAP for Me
- 3509923 - How to Change Start Date of Candidate in Manage Pending Hires - SAP for Me
- 2636395 - Hire Date Correction: Change Hire Date Retroactively Across All Hire Date Relevant Portlets - SAP for Me
- Manager and Start Date Changes Recorded in Onboarding | SAP Help Portal
Keywords
SAP, SuccessFactors, Onboarding, OBX, 2.0, Change, Start Date, New Hire, Data, Review, Hire Date, how, to, form, document, update, candidate , KBA , LOD-SF-OBX-EC , Integration EC - MPH, Hire , LOD-SF-OBX-RCM , Initiate onboarding from RCM , LOD-SF-OBX-DC , Personal Data Collection , How To
SAP Knowledge Base Article - Public