SAP Knowledge Base Article - Preview

2934896 - Ticket Interactions Date Show Wrong Value

Symptom

E-mails in the Interactions of Tickets are showing a different date that the e-mail sent on date.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer core applications all versions

Keywords

E-mail ; email ; date ; phone call ; timeline interactions ; hour ; day ; time , KBA , LOD-CRM-SRP-INT , Ticket Interactions , How To

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