SAP Knowledge Base Article - Public

2934911 - You do not understand why a Task is created for an Overpaid/Underpaid Manual Task


You have unticked "Create Manual Clearing Task If Overpaid/Underpaid" in the Activity Clearing Strategies but the system still creates Tasks for Manual Clearing with Overpaid/Underpaid.


SAP Business ByDesign

Reproducing the Issue

  1. Go to the Business Configuration workcenter.
  2. Go to the Overview view.
  3. Search for the Activity 'Clearing Strategies'.
  4. Untick "Create Manual Clearing Task If Overpaid/Underpaid".

When you create a Manual Clearing a Task for Approval continues to be created.


The system is configured in a way that if there is any Discount, the system takes the under/overpayment threshold amount (Tolerance amount) as 0.- and as any payment/discount amount is greater than zero, the system sends the clearing into Approval to all the authorized managers, irrespectively of the checkbox maintained in clearing strategies.


This is how the system is configured.


KBA , SRD-FIN-ACR , Receivables , Problem


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