SAP Knowledge Base Article - Public

2935197 - Field "branch code" is empty when printing the receipt in App "Print Documents Extract -Thailand"

Symptom

Field "branch code" is empty when printing the receipt in App "Print Documents Extract -Thailand"with using the output form "J_1H_DOC_TH_04_OM" (Tax Invoice for Thailand).

Environment

SAP S/4HANA Cloud Public Edition

Reproducing the Issue

Step1: Post Incoming Payments by using WBGGUI App: Post Incoming Payments - For Customers.

Step2: Print Receipt by in App "Print Documents Extract -Thailand" with using the output form "J_1H_DOC_TH_04_OM"

Step3: Check Receipt and see that the field "Branch Code" is blank.

Cause

The WBGGUI App:Post Incoming Payments - For Customers is just a transition phase version, in this version, branch code will not be fetched to App "Print Documents Extract -Thailand".

The final UI5 APP: Post Incoming Payments was released to customer and in this APP, Branch Code will be fetched to App "Print Documents Extract -Thailand", and the WBGGUI version will be not suggested for customer to use any more.

Resolution

Please just use UI5 APP: Post Incoming Payments to post Incoming Payments, because for App "Print Documents Extract -Thailand", Branch code is only supported for the payment documents which were posted in UI5 APP: Post Incoming Payments.

Keywords

WBGGUI App:Post Incoming Payments - For Customers; UI5 APP: Post Incoming Payments; Branch Code; Print Documents Extract -Thailand; Print Receipt , KBA , FI-LOC-FI-TH , Thailand , Problem

Product

SAP S/4HANA Cloud 2005