SAP Knowledge Base Article - Preview

2935260 - Mandatory Property of Tasks and Surveys Assigned via Routing Rules is not Considered in Leads

Symptom

You see that the tasks and surveys which are marked as mandatory are not considered during the lead lifecycle


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

Survey, Task, Routing Rule, Activity planner, Mandatory , KBA , LOD-CRM-LM , Lead Management , LOD-CRM-ACT-ROT , Activity Routing , LOD-LE-SUR-DEF , Survey definition = design time , Problem

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