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SAP Knowledge Base Article - PreviewSymptom
You see that the tasks and surveys which are marked as mandatory are not considered during the lead lifecycle
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Survey, Task, Routing Rule, Activity planner, Mandatory , KBA , LOD-CRM-LM , Lead Management , LOD-CRM-ACT-ROT , Activity Routing , LOD-LE-SUR-DEF , Survey definition = design time , Problem
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