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SAP Knowledge Base Article - PublicSymptom
Are header and footers supported in the offer letter?
Environment
SAP SuccessFactors Recruiting Management
Resolution
Headers and footers are currently not supported in the Offer Letter template
If you would like to have this supported in the future please consider creating an enhancement request by following this KBA:
2090228 - How to Submit Enhancement Requests for SAP SuccessFactors Products
You can also vote on the following idea in the customer community portal 202704
As a workaround customers can use images to show the headers and footers but please note this is a custom configuration which is not support by product support as we can't control how the text editor will take this information.
Keywords
Header, Offer Letter, Logo, Footer, , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Problem