Symptom
Are header and footers supported in the offer letter?
Environment
SAP SuccessFactors Recruiting Management
Resolution
Headers and footers are currently not supported in the Offer Letter template.
However, there has been an enhancement request on our Influence Portal and this has been accepted by Product Management team so that this can be supported in future releases. You can follow the progress of this enhancement via the following link: [Offer Letter] - Offer Templates & Formatting.
As a workaround customers can use images to show the headers and footers but please note this is a custom configuration which is not supported by Product Support as we cannot control how the text editor will take this information.
Keywords
Header, Offer Letter, Logo, Footer , KBA , LOD-SF-RCM-CAO , Candidate Offers, Offer Letters , Product Enhancement