SAP Knowledge Base Article - Public

2936096 - 'Remove Inactive Employees' 360 Evaluation Documents' does not remove Participants - 360 Multi-Rater

Symptom

The option 'Remove Inactive Employees' 360 Evaluation Documents' has been enabled but the inactive Participant is not removed from the 360 form.

Environment

SAP SuccessFactors 360 Multi-Rater

Reproducing the Issue

  1. Launch the 360 form.
  2. Add the employee as Participant.
  3. Move the form to the Evaluation stage. Terminate or deactivate the employee.
  4. Enable the option 'Remove Inactive Employees' 360 Evaluation Documents' in Employees Import or the recurring HRIS sync job (for EC instances).

Resolution

When the option 'Remove Inactive Employees' 360 Evaluation Documents' is checked when deactivating employees that are part of the 360 form as Participants, only their copy of the 360 forms will be removed or deleted.

In the active 360 forms where they are Participants, their names will still appear in the Summary View but the status of their evaluation will show as Removed(Incomplete). With this status, they are no longer counted into the 360 review. 

Keywords

inactive 360 participant, inactive rater, inactive user 360 , KBA , LOD-SF-MTR-PAR , Internal and External Participants , Problem

Product

SAP SuccessFactors Performance & Goals all versions