SAP Knowledge Base Article - Public

2936464 - Data Collection Object Error - Onboarding 2.0


You are trying to complete the custom data collection and the following error message shows up: externalCode is a required field/association in Object


SAP Successfactors Onboarding 2.0

Reproducing the Issue

  1. Login as the Onboardee;
  2. Try to complete the custom data collection step


Theres a configuration issue for externalCode field in the object definition.


  1. Go to Admin Center > Configure Object definitions;
  2. Select Object definitions and search for the object that is throwing this error (it will be visible in the error message);
  3. Click in take action;
  4. Change the externalCode datatype to Auto Number.


externalCode,required, field, association, Object, onboarding, 2.0, custom, data, collection , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem


SAP SuccessFactors Onboarding