SAP Knowledge Base Article - Preview

2936487 - Custom data collection step is being skipped - Onboarding

Symptom

  • You have completed the Personal Data Collection step and the Custom Data collection is not getting triggered.

  • You have initiated Onboarding from the 3rd party ATS or API Call and the New Hire Data Review / Personal Data Collection steps were not triggered.


Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.  


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Environment

SAP Successfactors Onboarding 

Product

SAP SuccessFactors Onboarding all versions

Keywords

getUsername, null, object, loaded, local, variable, 'userBean', custom, data, collection, onb, 2.0, new, hire, personal , KBA , LOD-SF-OBX , Onboarding 2.0 , Problem

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