SAP Knowledge Base Article - Public

2936541 - Pin to home option is disappearing after the story has been overwritten in SAP Analtyics Cloud (SAC)

Symptom

  •  When overwriting a story with a widget pin to home , home page is loosing the link to the widget

Environment

  • SAP Analytics Cloud 2020.8.9 and higher

Reproducing the Issue

  1. Create a story: Story1 with a Widget named Chart1
  2. Pin it to home
  3. Check the home page contains the Widget
  4. Save the Story1 as Story2
  5. Modify the Story2 , the modification doesn't need to be in Chart1 but can have a new chart or a new text
  6. Save the Story2 as Story1
  7. The home page has lost its pin to home Widget

Aso if the user delete the pinned widget from the story, the tile is NOT deleted from home page become a broken link (whowing story icon)

Cause

When overwrite happen, all the pinned widget are silently removed from the home page ( no message and no console error)
It is also reproducible even if the pinned widget as not been modified

Resolution

It is currently by design, When overwriting the story with another one, the content of the overridden story can be completely different, and the widget id that the tile used to refer to will no longer exist. Therefore once the story is being overridden, the originally pinned tile will no longer be available

See Also

Here are more information regarding the pin to home feature:

https://help.sap.com/viewer/00f68c2e08b941f081002fd3691d86a7/release/en-US/fa31c0480f1f4c39af0692cd9a80f95b.html?q=pin%20to%20home#loiofa31c0480f1f4c39af0692cd9a80f95b__p_savepinshare

Keywords

SAC, Pin to Home , KBA , LOD-ANA-ADM , SAC Administration , Problem

Product

SAP Analytics Cloud 1.0