SAP Knowledge Base Article - Public

2936561 - Old Manage Pending Hires is still available when accessing from the Home Page tiles


If you click on the Manage Pending Hires tile you will see the old Manage Pending Hires UI screen pre-release. If you type "Manage Pending Hires" at the top in admin center it will take you to the new Manage Pending Hires UI screen post-release.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 


SAP SuccessFactors Onboarding and Employee Central - All versions

Reproducing the Issue

  1. Login to the instance 
  2. Go to Admin Center > Manage Pending Hires
  3. From there, the Enhanced Manage Pending Hires is showing.
  4. Then Go back to Home Page
  5. Access/click the custom Manage Pending Hires Tile.
  6. Then redirects you to the old Manage Pending Hires.


When you go to Manage Home Page > under My Teams > Manage Pending Hire custom tile, click on edit and you'll notice that under the navigation section, target URL still has the old URL for Manage Pending Hires.


To fix this, please use the enhanced manage pending hires URL: https://<instanceURL>/xi/ui/peopleprofile/pages/onboarding/pendingHires.xhtml

Example URL:


MPH, Enhanced Manage Pending Hires, MPH URL , KBA , LOD-SF-OBD-MPH , Manage Pending Hires , Problem


SAP SuccessFactors Onboarding all versions