Symptom
If you click on the Manage Pending Hires tile you will see the old Manage Pending Hires UI screen pre-release. If you type "Manage Pending Hires" at the top in admin center it will take you to the new Manage Pending Hires UI screen post-release.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Onboarding and Employee Central - All versions
Reproducing the Issue
- Login to the instance
- Go to Admin Center > Manage Pending Hires
- From there, the Enhanced Manage Pending Hires is showing.
- Then Go back to Home Page
- Access/click the custom Manage Pending Hires Tile.
- Then redirects you to the old Manage Pending Hires.
Cause
When you go to Manage Home Page > under My Teams > Manage Pending Hire custom tile, click on edit and you'll notice that under the navigation section, target URL still has the old URL for Manage Pending Hires.
Resolution
To fix this, please use the enhanced manage pending hires URL: https://<instanceURL>/xi/ui/peopleprofile/pages/onboarding/pendingHires.xhtml
Example URL: https://pmsalesdemo8.successfactors.com/xi/ui/peopleprofile/pages/onboarding/pendingHires.xhtml
Keywords
MPH, Enhanced Manage Pending Hires, MPH URL , KBA , LOD-SF-OBD-MPH , Manage Pending Hires , Problem