Symptom
When selecting Reply via E-mail button at the top of Interactions screen, To and From fields are empty.
Read more...
Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
e-mail, reply, to, from, reply all, interaction, portal note, internal memo, empty, not filled, e-mail address, internal memo , KBA , LOD-CRM-SRP-INT , Ticket Interactions , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.