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SAP Knowledge Base Article - PreviewSymptom
When selecting Reply via E-mail button at the top of Interactions screen, To and From fields are empty.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
e-mail, reply, to, from, reply all, interaction, portal note, internal memo, empty, not filled, e-mail address, internal memo , KBA , LOD-CRM-SRP-INT , Ticket Interactions , Problem
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