SAP Knowledge Base Article - Preview

2936699 - To And From Fields Are Empty When Selecting Reply Via E-mail Button

Symptom

When selecting Reply via E-mail button at the top of Interactions screen, To and From fields are empty.


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Environment

SAP Cloud for Customer

Product

SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions

Keywords

e-mail, reply, to, from, reply all, interaction, portal note, internal memo, empty, not filled, e-mail address, internal memo , KBA , LOD-CRM-SRP-INT , Ticket Interactions , Problem

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