Symptom
Customer configured a help text for one of the fields in Marketing Email but help text does not show when creating an email campaign.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
1. Go to Manage Object Definitions > Object Definition > CampaignContent
2. Select one of the fields then create a help text then save.
3. Help Text does not show when creating an Email Campaign.
Cause
The existing help text showing in the email campaign UI are hard coded. Configuring a help text is currently not configurable per Product Management
Resolution
Customization or defining a new Help Text is currently not supported.
Please submit an enhancement request if you wish to change/add this functionality.
See Also
https://launchpad.support.sap.com/#/notes/2090228 - How to Submit Enhancement Requests for SAP SuccessFactors Products
Keywords
email campaign, help text, marketing email , KBA , LOD-SF-RCM-CRM , Candidate Relationship Management , Problem