Symptom
You receive the following error message below while trying to copy a time account rules to an employee's time profile.
Error: 500 SAP Internal Server Error.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to the Time Administration work center
- Go to the Employees view
- Search for the employee
- Click on Edit
- Go to the Time Profile tab
- Copy the existing line
- Change the date to DD.MM.YYYY
- Go to the Time Account Rules tab
- Change the time account rule
- Click on Save
Cause
The cause of this issue is that the change document cannot be created properly as the system is unable to pick up the before image of a node.
Resolution
As this issue is quite complex, it was decided to take it into product backlog and we will fix the issue in future releases.
Following work around is available:
- Copy the time profile
- Save it
- Make the changes to the time account rules
- Save it
Keywords
500 SAP Internal Server Error, Time Administration, Employee, Time Account Rule, Zeitausgleich, Zeitprofil kopieren, copy time profile, Zeitkontenregeln, an error occurred, , KBA , SRD-HR-TLM , Time and Labour Management , Problem