SAP Knowledge Base Article - Public

2936889 - Dump While Trying to Copy a Time Account Rule

Symptom

You receive the following error message below while trying to copy a time account rules to an employee's time profile.

Error: 500 SAP Internal Server Error.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Time Administration work center
  2. Go to the Employees view
  3. Search for the employee
  4. Click on Edit
  5. Go to the Time Profile tab
  6. Copy the existing line
  7. Change the date to DD.MM.YYYY
  8. Go to the Time Account Rules tab
  9. Change the time account rule
  10. Click on Save

Cause

The cause of this issue is that the change document cannot be created properly as the system is unable to pick up the before image of a node.

Resolution

As this issue is quite complex, it was decided to take it into product backlog and we will fix the issue in future releases.

Following work around is available:

  1. Copy the time profile
  2. Save it
  3. Make the changes to the time account rules
  4. Save it

Keywords

500 SAP Internal Server Error, Time Administration, Employee, Time Account Rule, Zeitausgleich, Zeitprofil kopieren, copy time profile, Zeitkontenregeln, an error occurred, , KBA , SRD-HR-TLM , Time and Labour Management , Problem

Product

SAP Business ByDesign all versions