Symptom
Operator gets an error when opening a job requisition.
Recruiter updated picklist field and get error when saving the job requisition detail page.
Picklist values selected in the requisition are not getting saved.
After approving or sending the requisition to next step, the some of the picklist field values are getting wiped out.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
Environment
SAP SuccessFactors Recruiting Management
Reproducing the Issue
- Login as operator
- Go to Recruiting tab
- Open any job requisition
Cause
Default Language in Provisioning is not enabled in Language Pack
Resolution
This usually happens if the set default language in Provisioning is English US RTL. The default language should be set only based on language enabled in the instance. Please contact Product Support or Implementation Partner to update the default language to English US or whatever is language is enabled in your instance.
See Also
2393439 - How do RTL locales / languages work?
2576325 - Enable a New Language Pack in SuccessFactors
Keywords
2e8105187ef7a1908a27ea1e52c5039ced8b6eca; Recruiter; hiring manager; user; role; operators; edit requisition; approve requisition; view; viewing; [key=EMPLOYEE_HRIS_GO_INVALID_FIELD_OR_ASSOCIATION, values=[label.en_RTL, PickListValue]] Messages:[key=EMPLOYEE_HRIS_GO_INVALID_FIELD_OR_ASSOCIATION, values=[label.en_RTL, PickListValue]]; 4df95f21ff96330457e1b5d7e203faf720b61b4a, 0464fe6223f3cdfab9d5841910793fe3795f1774, Fingerprint=f15c86b7b30373dccd15d1e28353f32c9f834005 , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem