SAP Knowledge Base Article - Public

2936919 - Error when opening or saving picklist value job requisition - Recruiting Management

Symptom

Operator gets an error when opening a job requisition.

Recruiter updated picklist field and get error when saving the job requisition detail page.

Picklist values selected in the requisition are not getting saved.

After approving or sending the requisition to next step, the some of the picklist field values are getting wiped out.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

SAP SuccessFactors Recruiting Management

Reproducing the Issue

  1. Login as operator
  2. Go to Recruiting tab
  3. Open any job requisition

Cause

Default Language in Provisioning is not enabled in Language Pack

Resolution

This usually happens if the set default language in Provisioning is English US RTL. The default language should be set only based on language enabled in the instance. Please contact Product Support or Implementation Partner to update the default language to English US or whatever is language is enabled in your instance.

See Also

2393439 - How do RTL locales / languages work?

2576325 - Enable a New Language Pack in SuccessFactors

Keywords

2e8105187ef7a1908a27ea1e52c5039ced8b6eca; Recruiter; hiring manager; user; role; operators; edit requisition; approve requisition; view; viewing; [key=EMPLOYEE_HRIS_GO_INVALID_FIELD_OR_ASSOCIATION, values=[label.en_RTL, PickListValue]] Messages:[key=EMPLOYEE_HRIS_GO_INVALID_FIELD_OR_ASSOCIATION, values=[label.en_RTL, PickListValue]]; 4df95f21ff96330457e1b5d7e203faf720b61b4a, 0464fe6223f3cdfab9d5841910793fe3795f1774, Fingerprint=f15c86b7b30373dccd15d1e28353f32c9f834005 , KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , Problem

Product

SAP SuccessFactors Recruiting all versions