Symptom
You are integrating the SAP Business ByDesign and Sales Force for below functional requirements and would like to know if there is any official documentation
- automatic creation of Sales Orders in SAP as per info in Salesforce
- customer/orders financial status from ByD available in Salesforce
- invoice status from ByD available in Salesforce
- Org/Sales structures updates between ByD and Salesforce
- unique and harmonized customer IDs between ByD and Salesforce
Environment
SAP Business ByDesign
Resolution
There is no official documentation for the integration between Salesforce and ByD.
In regards to the points:
- automatic creation of Sales Orders in SAP as per info in Salesforce
- invoice status from ByD available in Salesforce
From CRM side user can use the Web Services ManageSalesOrderIn and QuerySalesOrderIn or OData to create or retrieve Sales Orders.
You can further refer to below Blogs for more details in regards to Web Services and Odata Services
https://blogs.sap.com/2019/02/27/sap-business-bydesign-api-usage-samples/
https://blogs.sap.com/2019/09/26/sap-business-bydesign-an-api-overview/
Keywords
Business bydesign, sales force, integration , KBA , AP-BP-CUS , BusinessByDesign: Customer , Problem