SAP Knowledge Base Article - Public

2937298 - Unable to see the SAP Systems defined in SAPUILandscape.xml file which points to an https location, when trying to create a Crystal report in Crystal Reports

Symptom

  • Unable to see the SAP Systems defined in SAPUILandscape.xml file which points to an https location, when trying to create a Crystal report from the File menu in Crystal Reports 2016.
  • The same is working fine when trying to create a new report using SAP Toolbar option.

Environment

  • SAP Crystal Reports 2016 SP8
  • SAP GUI 7.60

Reproducing the Issue

  1. Create a SAPUILandscape.xml file which points to an https location.
  2. Open Crystal Reports 2016.
  3. Go to File > New > Standard Report.
  4. Try to create a new connection.
  5. Observe that the SAP Systems are not seen.

Cause

  • This is a by design behavior, as Crystal Reports does not handle https tags when creating a new report from the File menu. 

Resolution

  • The possible solution can be to create a new report from the SAP Toolbar. 

Keywords

sap systems empty https includes SAPUILandscape.xml crystal , KBA , BI-RA-CR , Crystal Reports designer or Business View Manager , Problem

Product

SAP Crystal Reports 2016