Symptom
How to enable the option Output Details > Send By > E-Mail for Balance Confirmations.
Environment
SAP Business ByDesign
Reproducing the Issue
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Go to the Receivables work center.
- Go to the Balance Confirmation view.
- Filter for Not Released Balance Confirmations.
- Select the Balance Confirmation and click Preview.
- Output Details > Send by: here it is expected to have the E-Mail as the default option instead of Printer.
Cause
Based on the Output Channel Selection for the Balance Confirmations these Output Details will be determined by default.
Resolution
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Go to the Application and User Management work center.
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Go to the Input and Output Management view.
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Click Output Channel Selection.
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Show Rules For > Balance Confirmation.
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Currently the Output Channel is set as Printer > Edit.
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Output Channel > select the dropdown list and select E-Mail.
-
Click Save and Close.
Keywords
Balance Confirmation; Output Channel; Printer; E-mail , KBA , balance confirmation output channel , balance confirmation email , SRD-FIN-ACR , Receivables , How To
Product
SAP Business ByDesign all versions