SAP Knowledge Base Article - Public

2937400 - Cannot Rehire an Inactive employee without Termination Information In Employment Detail

Symptom

  • Cannot Rehire an Inactive employee without Termination Information In Employment Detail
  • Error occurred while rehiring inactive user

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental. 

Environment

  • Employee Central
    • Rehire
    • Employment Detail

Reproducing the Issue

  1. Go to Manage pending Hire -> rehire with error
  2. Go to Rehire inactive employees and the user cannot be found 

Cause

Inactive user has not been terminated correctly and missing Termination Information In Employment Detail

  1. Go to Inactive Test User Profile
  2. Result: Missing termination record
    empppp.png

Inactive user has been terminated Via Job Information

  1. Go to Inactive Test User Profile
  2. Result: Employee Status: terminated
    emppppjh.png

Resolution

Remove termination record via Import and terminate user correctly And terminate user

Step 1: Remove termination record in job information Via Full Purge Import

  • See: 2317955 - Correct or Remove Job Information record via Import in Full Purge mode

Step 2: Terminate inactive test user

  • See: Terminate User Via  MSS  (Take Action)   or Import 2511979 - Employee Central: How do I Terminate employees via Import?

FAQ - Additional Information

Q) How to terminate a User?

A) Terminate User Via  MSS  (Take Action)   or Import 2511979 - Employee Central: How do I Terminate employees via Import?

Q) How to terminate a Manager?

A) Currently You can terminate a Manager only  Via MSS  (Take Action)

Q) How to purge User?

A) 2545988 - How To Purge or Delete Users In SuccessFactors

See Also

  • 2686635 - Position Management: How to Terminate an Incumbent of a Position who has Direct Reports
  • 2346083 - Transferring Subordinate/Reportee to New Manager while terminating a manager
  • 2686643 - Position Management: How to Terminate an Incumbent of a Position who is the HR Manager for multiple employees
  • 2545988 - How To Purge or Delete Users In SuccessFactors
  • 2614665 - Syncing the Termination Date between Employee Central and the SuccessFactors Platform
  • 3058601 - How To Check Soft or Permanent Purge User

Keywords

Rehire, employment detail, inactive, rehire with new employment, The employee already has an active employment. You cannot add multiple active employment using the rehire transaction, terminate, purge , KBA , LOD-SF-EC-HIR , Hire & Rehire Wizards , LOD-SF-EC-JOB , Job Information , LOD-SF-EC-REP , Reporting Data (EC core only) , LOD-SF-EC-EMP , Employment Information (Employment Details) , Problem

Product

SAP SuccessFactors HCM Suite all versions