2937498 - All items rejected in credit memo request but overall status remains "Open" - SAP S/4HANA Cloud Public Edition

Symptom

All items in a credit memo request are rejected, and the "Status Overview" field displays "Everything Rejected". Despite this, the overall status in the "Manage Credit Memo Requests" app shows as "Open".

Environment

SAP S/4HANA Cloud Public Edition

Product

SAP S/4HANA Cloud Public Edition all versions

Keywords

No Billing, Rejection Reason, Credit Memo Request, Status Overview, Everything Rejected, Manage Credit Memo Requests, Overall Status, Not Invoiced, 102494, billing relevant , KBA , SD-SLS-CMR-2CL , Credit Memo Request and Debit Memo Request (Public Cloud) , SD-SLS-SO-2CL , Sales Orders (Public Cloud) , Problem

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