SAP Knowledge Base Article - Public

2937505 - Unable to delete Schedules from Report Center

Symptom

In View Schedules page, delete option under action button is greyed out.

Environment

  • SAP SuccessFactors HXM Suite
  • Report Center
  • Report – Canvas
  • Detailed Report
  • Advanced Report
  • Report – Table

Reproducing the Issue

  1. In Report Center, schedule any report through Report Center;
  2. In View Schedules, try to delete the scheduled report or any other;
  3. Note that it is not possible to delete any schedule.

Cause

The reason that deleting option is not available is due to the job is not canceled yet.

Resolution

In order to see the deletion option available, firstly you need cancel the schedule, so after the schedule is canceled the deleting option will be available.

Keywords

Report; Center; Schedule; Job; Cancel; Delete; Unable; View; Action; Button; , KBA , LOD-SF-ANA-RCT , Report Centre , Problem

Product

SAP SuccessFactors HCM Suite all versions ; SAP SuccessFactors HXM Core 1911