Symptom
When trying to logon to SAP Analytics Cloud in "SAC add-in for MS Office", the "Go!" button remains disabled after entering the tenant URL:
The users can access SAC just fine in browser using the same URL.
In case of Neo tenant, the error message below is displayed:
"Your current tenant is based on SAP Business Technology Platform (Neo). To connect to a Neo tenant, trusted origins need to be defined for the tenant".
When opening development tools the following message or similar appears:
"Access to XMLHttpRequest at 'https ...' from origin '...' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.
GET https://... net::ERR_FAILED 200 (OK)"
(in most of browsers dev tools can be opened by pressing F12 or CTRL+Shift+I)
Read more...
Environment
- SAP Analytics Cloud, add-in for Microsoft Office
Product
Keywords
go button, logon, disabled, greyed out, go!, unable, , KBA , LOD-ANA-OF , SAP Analytics Cloud, add-in for Microsoft Office , LOD-ANA-OF-XLA , SAP Analytics Cloud, add-in for Microsoft Office , Problem
About this page
This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP for Me (Login required).Search for additional results
Visit SAP Support Portal's SAP Notes and KBA Search.
SAP Knowledge Base Article - Preview