SAP Knowledge Base Article - Preview

2937937 - The "Go!" button remains disabled when trying to logon to SAC in "SAC add-in for MS Office"

Symptom

When trying to logon to SAP Analytics Cloud in "SAC add-in for MS Office", the "Go!" button remains disabled after entering the tenant URL:

Go button disabled.png

The users can access SAC just fine in browser using the same URL.


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Environment

SAP Analytics Cloud, add-in for Microsoft Office

Product

SAP Analytics Cloud, add-in for Microsoft Office all versions

Keywords

go button, logon, disabled, greyed out, go!, unable , KBA , LOD-ANA-OF , SAP Analytics Office , Problem

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