2937937 - The "Go!" button remains disabled when trying to logon to SAC in "SAC add-in for MS Office"

When trying to logon to SAP Analytics Cloud in "SAC add-in for MS Office", the "Go!" button remains disabled after entering the tenant URL:

The users can access SAC just fine in browser using the same URL.

In case of Neo tenant, the error message below is displayed:
"Your current tenant is based on SAP Business Technology Platform (Neo). To connect to a Neo tenant, trusted origins need to be defined for the tenant".

When opening development tools the following message or similar appears:

"Access to XMLHttpRequest at 'https ...' from origin '...' has been blocked by CORS policy: No 'Access-Control-Allow-Origin' header is present on the requested resource.

GET https://... net::ERR_FAILED 200 (OK)"

(in most of browsers dev tools can be opened by pressing F12 or CTRL+Shift+I)

• SAP Analytics Cloud, add-in for Microsoft Office

1. In SAC, add-in for MS Office, click on "Login";
2. Enter the tenant URL in the logon page;
3. Confirm that the "Go!" button remains disabled.

• The entered SAP Analytics Cloud tenant URL is incorrect.
  or
• If the URL is correct and the button stays disabled, the URL is not defined as trusted origin in SAP Analytics Cloud server for the tenant.

• Check whether the tenant URL works fine when entered directly in browser and if SAC can be accessed just fine. If not, the URL entered in "SAC add-in for MS Office" is incorrect and will also not work.
  
  
• Enter in browser the "<URL>/health" and check the results. This is a semantic check done by the add-in and should return something like this:
  
  
  
• Make sure the site is defined as a trusted origin on SAP Analytics Cloud server. Refer to "Why does the Go! button stay disabled?" in "Troubleshooting & FAQ":
  

  All SAP Analytics Cloud tenants are preconfigured with the trusted origins sites. To check the configuration, sign in to your tenant and choose System > Administration > App Integration > Trusted Origins. You should find the following sites as trusted origins there:
  https://hcs.cloud.sap (no "*" should be entered here)
  https://*.live.com
  https://*.online.office.de
  https://*.sharepoint.com

• Refer to "FAQ" below:
  https://help.sap.com/viewer/4554bec9b964401db071a89f779e8319/cloud/en-US

3085993 - Troubleshooting guide for the SAP Analytics Cloud, add-in for Microsoft Office

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SAP Analytics Cloud, add-in for Microsoft Office all versions