SAP Knowledge Base Article - Public

2937968 - Column Sales Office Cannot Be Removed From The Territory Realignment Rules


The colum 'Sales Office' is locked in your Realignment Rules and cannot be removed.


SAP Cloud for Customer

Reproducing the Issue

  1. Go to the Administration work centre.
  2. Go to the Sales and Campaigns Settings view.
  3. Under Work Distribution, navigate to 'Define Rules for Territory Realignment'.
  4. Click 'More' -> 'Adapt Columns'.

Result: in your system the column 'Sales Office' is locked and cannot be removed. 


Removing the column on your own is only possible if you had enabled "multi-territory assignment". Temporarily switching to this is not a good idea because it is too much overhead just to get rid of the column.


If you need to get rid of the column urgently, please contact SAP Product Support.


KBA , LOD-CRM-ACC , Account , LOD-CRM-TM , Territory Management , How To


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions