SAP Knowledge Base Article - Preview

2938240 - How to change the options available to users in the SM_CRM navigation window

Symptom

  • How to remove or add work centers in the SM_CRM navigation window? 
  • How to remove or add document creation links in the SM_CRM navigation window?
  • Service Operations is missing from SM_CRM window
  • Cannot access Master Data work center in CRM UI

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

Solution Manager 7.2

Product

SAP Solution Manager 7.2

Keywords

Navigation bar, UIU_COMP, Work Center, Direct Link, Direct Link Group, Define Business Role , KBA , SV-SMG-SUP , Service Desk / Incident Management , SV-SMG-CM , Change Request Management , CA-WUI-UI , User Interface , How To

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