SAP Knowledge Base Article - Public

2938418 - I9 showing SuccessFactors INC as company

Symptom

On the candidate I9 and E-verify, the Company is filled with the value SuccessFactors Inc

Environment

SAP SuccessFactors Onboarding 1.0 - All Versions

Reproducing the Issue

When checking the candidate's I9 Form you will see SuccessFactors INC as the Company

Cause

This is being caused by a wrong information on the SuperAdmin side, The MOU for the company is incorrect.

Resolution

In order to fix this you will need access on Super Admin, Please reach out to Partner or Support Team.

Please change the value of the Client Company ID for a Default one from the Company or leave it blank

Support Team - check Internal Note

Keywords

KBA , LOD-SF-OBD-FRM , Country Compliance Forms , Problem

Product

SAP SuccessFactors Recruiting 1911