SAP Knowledge Base Article - Public

2938607 - How to Upload the Latest Certificate from Treasury Intelligence Solutions (TIS) to ByDesign System

Symptom

You want to know how to upload the latest certificate from Treasury Intelligence Solutions to ByDesign system.

OR you have an issue where you are unable to send payment batches in ByDesign to TIS due to the error: 'Please try resuming your work. If you still face issues, report an incident.'

Environment

SAP Business ByDesign.

Reproducing the Issue

  1. Go to the Liquidity Management work center.
  2. Navigate to Payment Batches.
  3. Select the Payment Batch with Ready for Transfer status.
  4. Click the settings icon and select Send Batch.
  5. Error message is displayed:

'Please try resuming your work. If you still face issues, report an incident.'

Cause

TIS certificate from TIS Server is not updated in the trusted list in the ByDesign system or the updated certificate is not the latest one.

Resolution

  1. Go to the Application and User Management work center.
  2. Under Input and Output Management, click Communication Arrangements.
  3. Select Direct Bank Communication Services, click it.
  4. Copy the Service URL path that you see in this step. Sample https://pqr.biz (pqr indicates dummy service path).

The above Service URL we mentioned here is a dummy path but you need to copy the one which is available in your system and you need to copy until 'biz'.

  1. Open Chrome browser, and paste the copied URL, example, https://pqr.biz (pqr indicates dummy service path).
  2. Select padlock symbol.

podlock sign.PNG

 

    3. Click the Certificate (Valid) field.

    4. The validity of the certificate can be seen as follows, check the General tab of the certificate popup and you can see the Valid from and Valid To details.

    5. Navigate to Details tab > Copy to File.

    6. New screen popup for Welcome to the Certificate Export Wizard opens and click Next.

    7. In the next popup screen, DER is selected by default, change it to Base-64 encoded X.509 (.CER) and click Next.

    8. Click copy to file and save it.

    9. Click Next and Finish.

The downloaded certificate from TIS needs to to updated in the ByDesign system.

  1. Go to the Application and User Management work center.
  2. Under Common Tasks > click Edit Certificate Trust List.
  3. Click Upload > +Browse and upload the certificate details that you saved above.

Keywords

Certificate trust list, upload TIS certificate, unable to send payment batch , KBA , send payment batch , edit certificate trust list , direct bank communication services , AP-PAY , Payment Processing , How To

Product

SAP Business ByDesign all versions