2938607 - How to Upload the Latest Certificate from Treasury Intelligence Solutions (TIS) to SAP Business ByDesign System

This KBA explains how to upload the latest certificate from Treasury Intelligence Solutions (TIS) to SAP Business ByDesign (ByD) system.

It also covers the issue of inability to send payment batches in ByD to TIS due to the error: 'Please try resuming your work. If you still face issues, report a case.'

SAP Business ByDesign

1. Go to the Liquidity Management work center.
2. Navigate to the Payment Batches view.
3. Select the Payment Batch with Ready for Transfer status.
4. Click the settings icon and select Send Batch.
5. Error message is displayed:

'Please try resuming your work. If you still face issues, report a case.'

TIS certificate from TIS Server is not updated in the trusted list in the ByD system or the updated certificate is not the latest one.

1. Go to the Application and User Management work center.
2. Under Input and Output Management, click Communication Arrangements.
3. Select Direct Bank Communication Services, click it.
4. Copy the Service URL path displayed in this step. Sample https://pqr.com (pqr indicates dummy service path).

The above Service URL mentioned here is a dummy path, but the one to be copied is from your system and should be copied until the '.com'.

1. Open Chrome browser, and paste the copied URL, example, https://pqr.com (pqr indicates dummy service path) and enter.
2. Click View site information and click Connection is secure (Padlock symbol).
3. Select padlock symbol.

    4. Click the Certificate (Valid) field.

    5. The validity of the certificate can be seen as follows, check the General tab of the certificate popup and the Valid from and Valid To details can be seen.

    6. Navigate to Details tab > Copy to File.

    7. New screen popup for Welcome to the Certificate Export Wizard opens and click Next.

    8. In the next popup screen, DER is selected by default, change it to Base-64 encoded X.509 (.CER) and click Next.

    9. Click copy to file and save it.

    10. Click Next and Finish.

The downloaded certificate from TIS needs to to updated in the ByD system.

1. Go to the Application and User Management work center.
2. Under Common Tasks -> click Edit Certificate Trust List.
3. Click Upload -> +Browse and upload the certificate details that were saved above.

KBA: 3064639 - System Crashes When Sending a Payment Batch to TIS

Help document: About the Payment Service Provider TIS (Treasury Intelligence Solutions) | SAP Help Portal

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