SAP Knowledge Base Article - Public

2939008 - Application log information for this run is not available when opening Application Log for File Input Run

Symptom

You want to view the Application log of a File Input run, for example of Service Interface type 'Vertex Tax Rate File Upload Save'. But the message 'Application log information for this run is not available' appears.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Application and User Management work center.
  2. Go to the File Input view.
  3. Select the respective run ID.
  4. Go to the Execution Details sub-tab.
  5. In the Application Log ID collumn click on the relevant ID. 

The error 'Application log information for this run is not available' appears.

Cause

File Input Application logs are only available for 7 days after the Execution. But you are trying to open the Application Log for a run that was executed more than 7 days ago.

Resolution

This is the current system behavior.

Keywords

Application log information; Application Log; File Input Runs; Vertex , KBA , application log , file input runs , application log information , vertex , AP-TTE-TC , Tax Calculation , How To

Product

SAP Business ByDesign all versions