Symptom
In the error message in the title, "XYZ" is the project task ID.
The user may see this error in any document that is related to projects. For example, it can be a Process Communication Error in the document's Document Flow tab.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Application and User Management work center.
- Go to Process Communication Errors view.
- In the drop-down, select 'Open errors with incidents'.
Here you can see the error: Status of project task XYZ not 'Started' or 'Released'
Cause
The project task mentioned in the error message has a status that is not Started or Released.
Resolution
Change the status of the task and then create case to restart the message in the back end
The task's status needs to be changed to 'Started' or 'Released'. After changing the task's status, please create an incident. Only then our Support team can restart the failed message (process communication error).
Keywords
Process communication error, project task, project, status, restart, backend , KBA , SRD-SRM-PRO , Purchase Requests and Orders , How To