2939047 - Error: Status of project task XYZ not 'Started' or 'Released'

In the error message in the title, "XYZ" is the project task ID.

The user may see this error in any document that is related to projects. For example, it can be a Process Communication Error in the document's Document Flow tab.

SAP Business ByDesign

1. Go to Application and User Management work center.
2. Go to Process Communication Errors view.
3. In the drop-down, select 'Open errors with incidents'. 

Here you can see the error: Status of project task XYZ not 'Started' or 'Released'

The project task mentioned in the error message has a status that is not Started or Released.

Change the status of the task and then create case to restart the message in the back end

The task's status needs to be changed to 'Started' or 'Released'. After changing the task's status, please create an incident. Only then our Support team can restart the failed message (process communication error).

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