SAP Knowledge Base Article - Public

2939119 - Usage analytics Search terms no data


  • While access Search Terms under Usage Analytics No Data - found.
  • Serch Term under Usage Analytics is showing Zero Result

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors HXM Suite

Reproducing the Issue

1. Login as Admin.
2. Go to Admin Center > usage Analytics.
3. Click on Search Terms. 
4. Select any time frame like Lat 24hr, 7 days, 30 days. 
5. No data found.


This is a know issue. There is no workaround as of now. We will update you when this issue will be fixed via this KBA. Please monitor this article for next update.

Note : CPS please see the internal note for Engineering Incident. 

See Also

2174183 - How to enable Usage Analytics / Performance Metrics Portal

2405432 - Using the Performance Metrics Portal / Usage Analytics


Usage analytics,Search terms, No data. , KBA , LOD-SF-PLT-UA , Usage Analytics , Problem


SAP SuccessFactors HXM Core 2005