Symptom
Error when configuring the element "outsideWorkExperience " on Manage Templates:
"Background element mapping from "outsideWorkExperience" and "outsideWorkExperience" has required fields that is not mapped".
Environment
- SuccessFactors Recruitment
- SuccessFactors Employee Profile
Reproducing the Issue
- Access the Instance;
- Navigate to Admin Center > Manage Templates;
- Candidate Profile Template > General Settings;
- Click on the Data Field Background Element from "outsideWorkExperience";
- When configuring thie element, the following error message appears:
- Background element mapping from "outsideWorkExperience" and "outsideWorkExperience" has required fields that is not mapped".
Cause
- Missing fields from the element "outsideWorkExperience " on Manage Business Configuration (BCUI) / Data Model;
- Parameter "required=true" or "required=false" is different on BCUI/Data Model
Resolution
Two parts to be checked
Part 1
- Access the Instance;
- Navigate to Admin Center > Manage Templates;
- Candidate Profile Template > General Settings;
- Click on the Data Field Background Element from "outsideWorkExperience";
- Click to Modify the element;
- Take not of all the fields from this element:
- Check the "Required" parameters from each element
- Check all the fields from this element.
- Then Navigate to BCUI (Manage Business Configuration / Or Data Model via Provisioning)
- Follow the Part 2 now.
Part 2
- Navigate to Admin Center > BCUI (Manage Business Configuration);
- Go to Employee Profile > Background Elements
- Click on "outsideWorkExperience";
- Compare if all the fields from this element is mapped as seen on "Manage Templates";
- Check the parameters from each field if is correctly set as seen on "Manage Templates".
- If you noticed any differences between BCUI and Manage Templates, please correct them to reflect the same.
Keywords
SuccessFactors; Template Settings; Candidate Profile Template; Data Field Background Element; Succession Mapping Elements; Data Fields; Background Element Mapping; outsideWorkExperience; error; has required fields that is not mapped; , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-EP , People Profile , Problem
Product
SAP SuccessFactors HXM Suite 1911