SAP Knowledge Base Article - Public

2939429 - Tasks are not appearing after completion of New Hire Data Review for certain candidate

Symptom

Tasks are not appearing for only one candidate.

Environment

SAP SuccessFactors Onboarding

Cause

Related job is stuck.

Resolution

  • In BPE: Monitor Process, search for Unfinished record started with "[buildingBlocks.CreateNewHireTasksBlock]".
  • Click on the record and check the Variables.
  • If it is the impacted candidate, copy the Process Instance ID.
  • Go to BPE: Manage Process Task, filter with the Process Instance ID.
  • Click on the record and click on "Restart Task" button
  • Go back into BPE: Monitor Process and see if the "[buildingBlocks.CreateNewHireTasksBlock]" status shows "Finished".

Keywords

New hire tasks, BPE , KBA , LOD-SF-OBX-NHA , New Hire Activities , Problem

Product

SAP SuccessFactors Onboarding all versions