Symptom
Tasks are not appearing for only one candidate.
Environment
SAP SuccessFactors Onboarding
Cause
Related job is stuck.
Resolution
- In BPE: Monitor Process, search for Unfinished record started with "[buildingBlocks.CreateNewHireTasksBlock]".
- Click on the record and check the Variables.
- If it is the impacted candidate, copy the Process Instance ID.
- Go to BPE: Manage Process Task, filter with the Process Instance ID.
- Click on the record and click on "Restart Task" button
- Go back into BPE: Monitor Process and see if the "[buildingBlocks.CreateNewHireTasksBlock]" status shows "Finished".
Keywords
New hire tasks, BPE , KBA , LOD-SF-OBX-NHA , New Hire Activities (activities, tasks, buddy, equipment) , Problem
Product
SAP SuccessFactors Onboarding all versions