Symptom
You could not find the service in the dropdown/value help
or
You received error:
"Service product XXX is not valid. Only time-based service products are allowed. Maintain quantity conversions in time-based units such as hour in the service product master data."
where XXX is product ID
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Project management work center
- Go to Project view
- Search and open respective Project
- Go to Project plan tab
- Select respective Project task
- Go to Work tab
- Go to value help of Service field
- You don't find respective Service
or
when you forcefully enter the service and click on enter button you shall get the above mentioned error
Cause
Only time-based service products are allowed in project.
Resolution
So either maintain quantity conversions in time-based units such as hour or maintain Base UOM in time-based units such as hour in the service product master data.
Keywords
Service not found, service not appearing, unable to choose service, service not available , KBA , SRD-SRM-PRO , Purchase Requests and Orders , Problem