SAP Knowledge Base Article - Public

2939955 - Error appears " Serial Number xxx for Product cannot be issued" when trying to create and release Third-Party Delivery Notification

Symptom

You are trying to create Third-Party Delivery Notification from Third-Party Purchase Order DEF with Serial Number xxx, Product KLM, click Release, Error appears *xxx refers to serial Number, KLM refers to Product id, DEF refers to Purchase Order id

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Navigate to Third-Party Order Fulfillment work Center
  2. Go to Third-Party Purchase Orders View
  3. Search for PO DEF
  4. Select New Third-party Delivery Notification
  5. Enter mandatory fields like Delivery Notification id, Serial Number
  6. Maintain Serial Number as "xxx"
  7. Click Release
  8. Error appears

Serial Number xxx for Product cannot be issued

Cause

This is a Valid error, as Serial Number "xxx", Tagged Inventory Status is "Issued to Customer" which means the current serial number has already been issued to Customer and no longer exist in warehouse.

Resolution

As SerialNumber profile is set as "Mandatory on all Logistics and Production Processes" in Product Master and Tagged Inventory Status is "Issued to Customer" for a Serial Number.This is the expected behaviour.

Keywords

Serial Number xxx for Product cannot be issued, Tagged Inventory Status is "Issued to Customer", SerialNumber profile is set as "Mandatory on all Logistics and Production Processes" , KBA , serial number xxx for product cannot be , tagged inventory status is "issued to cu , AP-IDP-ID , Inbound Delivery , Problem

Product

SAP Business ByDesign all versions