2939984 - SMP install or upgrade fails caused by corrupted wmic.exe

• SMP upgrade from 3.0.11.5 to version 3.0.17 fails with this error in the install log:

  Jun 16, 2020 3:04:08 PM), , com.sap.install.smp.wizardaction.ExecSilentInstall, dbg, stopServerService: arguments: -stop -quiet
  (Jun 16, 2020 3:04:09 PM), , com.sap.install.smp.wizardaction.ExecSilentInstall, dbg, return value: 0
  (Jun 16, 2020 3:04:11 PM), , com.sap.install.smp.wizardaction.ExecSilentInstall, dbg, stopServer: command: D:\SAP\MobilePlatform3\Server\stop.bat
  (Jun 16, 2020 3:04:11 PM), , com.sap.install.smp.wizardaction.ExecSilentInstall, dbg, stopServer: arguments:
  (Jun 16, 2020 3:04:12 PM), , com.sap.install.smp.wizardaction.ExecSilentInstall, dbg, return value: 0
  (Jun 16, 2020 3:04:14 PM), , com.sap.install.smp.wizardaction.ExecSilentInstall, dbg, checkSMPProcesses: command: D:\SAP\MobilePlatform3/Util/SMPProcessCheck.bat
  (Jun 16, 2020 3:04:14 PM), , com.sap.install.smp.wizardaction.ExecSilentInstall, dbg, checkSMPProcesses: arguments:
  (Jun 16, 2020 3:04:15 PM), , com.sap.install.smp.wizardaction.ExecSilentInstall, err, ERROR: return value: 44135
  (Jun 16, 2020 3:04:15 PM), , com.sap.install.smp.wizardaction.ExecSilentInstall, err, ERROR: Upgrade failed
  Process - Alias not found.

  WMIC call failed
  Check that C:\Windows\system32\wbem\wmic.exe exists

  (Jun 16, 2020 3:04:17 PM), , com.installshield.sybaseworkspace1_0.event.dialog.swing.PanelLast, err, java.util.NoSuchElementException
  STACK_TRACE: 14
  java.util.NoSuchElementException

• SAP Mobile Platform(SMP) 3.0.x
• Windows OS
• SMP 3.0.17 installer 

KBA , MOB-ONP , SAP Mobile Platform on Premise , Problem