Symptom
Exception "The receipt document is missing or invalid" appears when posting intercompany supplier invoice.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Supplier Invoicing work center
- Go to Invoices and Credit Memos view
- Search for respective supplier invoice
- Go to Exceptions tab
You will see the exception: Missing Receipt or Return Document - Error Message "The receipt document is missing or invalid."
Cause
One of the reason for this exception is that there is a miscommunication happened in the system, making the Invoice has no receipt document, even though it was coming from a valid inbound delivery.
Resolution
You can correct the miscommunication by preforming a dummy change in the invoice by doing following steps:
- Open the supplier invoice that has the exception of receipt missing
- View All
- Go to Items tab
- Select the item
- Go to Basic Data sub tab
- Scroll down to section “Buyer References”
- There is no field “Goods Receipt ID” below the field “Order Migrated Code”, it should be there with the receipt document.
- Now you change the field ‘Order Migrated Code’ from blank to ‘Not Migrated’ (don't save!)
- Now you erase the ‘Not Migrated’ from the field leaving it blank again
- Click anywhere in the screen
- Then, the field “Goods Receipt ID” will show up with the related document (now you can save).
See Also
2008915 - Supplier Invoice Showing Exception Missing Receipt or Return Document
2594681 - Exception :Missing Receipt or Return Document
2736643 - Exception Appears While Processing Supplier Invoice Document
Keywords
Internal Intercompany Supplier Invoice, Missing Receipt or Return Document, The receipt document is missing or invalid , KBA , AP-SIP , Supplier Invoice Processing , Problem