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SAP Knowledge Base Article - PreviewSymptom
Text Changes Feed Event includes new creation of text Notes. Subject, Description or Work Description changes are not covered. But if a Processor adds Notes in a Ticket , they are not shown in Feeds Work Center View.
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Environment
SAP Cloud for Customer
Product
SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions
Keywords
Feed Ticket Text Change Public Feed Private Feed , KBA , text change , explicit follow , ticket feed , text feed processor agent , LOD-CRM-SRP , Service Request Processing , SRD-CC-FED , Feeds , How To
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