Symptom
Which sender name will show up when candidate receives below notification:
- Invite Candidate to Apply
- Re-invite Candidate to Apply
Environment
SAP SuccessFactors Recruiting Management
Resolution
If Manage Recruiting Settings >Return Email Address Information >Return address for system-generated emails to candidates is enabled, the sender name will always be the "Display Name" configured in the setting.
If it is not enabled but Single Sender is enabled in Provisioning >Company Settings, the sender name will always be the "Single Sender Name".
If both of them are not enabled, the sender name will show in the following ways:
- For user forwarded candidate, sender name will be the referral user's name.
- For Agency forwarded candidate, sender name will be the Agency user's name.
See Also
2105095 - Re-invite Candidate to Apply - Recruiting Management
Keywords
Invite email, Return address for system-generated emails to candidates, display name, Re-invite Candidate to Apply , KBA , LOD-SF-RCM-EML , Recruiting Emails and Notifications , Problem