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2940770 - SAP Marketing - Permission import failing due to outdated timestamp


A Marketing Permission Import does not update the Contact's Permissions.

Instead a warning message related to permission timestamp is raised: "Marketing permissions not updated. Timestamp &1 is outdated for &2 &3."

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



  • SAP Marketing Cloud Edition
  • SAP Marketing OnPremise starting with release 1709


SAP Hybris Marketing 1709 ; SAP Marketing 1809 ; SAP Marketing 1909 ; SAP Marketing 2020 ; SAP S/4HANA Cloud all versions


Marketing Permissions, Permissions, Subscriptions, Marketing permissions not updated. Timestamp &1 is outdated for &2 &3. Marketingeinwillingungen, Einwilligungen, Anmeldungen, Marketing-Einwillig. nicht aktualisiert. Zeitstemp. &1 f. &2 &3 veraltet. Marketing d'autorisation, Autorisations, Abonnements, Autorisat. marketing non mises à jour. Horodatage $1 obsolète pr $2 $3. [CUAN_MKT_PERM 42] , KBA , CEC-MKT-DM-PER , Marketing permissions , CEC-MKT-DM-IC , Interaction Contact , Problem

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