2941402 - Configuring People Search to Allow Searching by Additional Keywords - SuccessFactors

The requirement is to search employees by additional keywords besides the below Default ones:

• first
• middle
• last
• username

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

SAP SuccessFactors HCM Suite

1. Login to system with provided access. 
2. Try to search users with specific key words such as job title and department.
3. See no results. 

Beside the defaults one, you can also search for the below one:

• job title
• location
• department
• division

To add additional Keywords, follow the below steps:

1. Go to (Admin Center > Company System and Logo Settings);
2. Select the option "Search for people by additional keywords such as job title, location, department, or division (requires Role-based Permissions)";
3. Click "Save Company System Setting" to save the change.

You can find more details on this Guide: Configuring People Search in the Global Header to Allow Searching by Additional Keywords

Q&A

Q: I would like to add other fields to be searched on People Search. Is that possible?

A: No, it´s not possible to add any other fields to be searched on the People Search. We recommend you to open an enhancement request on the Community.

Q: I can search user in the Global Search with position ID in one tenant but not the other ?

A: The only searchable keywords are the one listed in this KBA. The reason you can search the position ID is because in Manage Business Configuration -> Job Info -> Position (click details) you will see that you have a mapping under "HRIS Sync Mapping:Standard Field" for Title that result in the Title containing the position ID 

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