Symptom
You have created and released a project invoice request with some expense items and later found that the line item list (CSV file) is empty.
It can no longer be edited or deleted.
Environment
SAP Business ByDesign
Reproducing the Issue
- Go to Customer Invoicing work center
- Select view Project Invoicing-> Project Invoice Request
- Search for the respective Project Invoice Request
- Navigate to Items tab
- Select Itemized List->select view and edit
- The excel file ItemizedList.csv contains no record of the expense items
Cause
Whenever you create a new project invoice request, you should follow the steps from the guided activity:
1. General Data
2. Additional Data
3. Define Invoice Items
4. Select Time and Expenses
5. Refine Invoice Items
6. Refine Pricing
7. Confirmation
After the invoice items are defined in step 3, the time and expenses should be assigned in step 4.
But if you go directly to step 5 where the itemized list can be created manually, then this issue will occur.
That means, if you create the csv file before assigning the expenses to the invoice items, the csv file will not show expenses.
This is what has happened in this project invoice request.
Resolution
You should create CSV file(itemized list) after assignment of the expenses.
If the invoice request is already released, you cannot edit it, so if you still need to have the csv file populated, you need to cancel and re-create the project invoice request as per the above steps.
Keywords
Project invoice Request, Itemized List, CSV file, Expense Items , KBA , project invoice request , itemized list , expense items , csv file , SRD-PRO-INV , Projects Customer Invoicing , Problem