SAP Knowledge Base Article - Public

2941654 - Error "Product not assigned to Sales Organization / Distribution Channel"


In a Sales Quote, the error comes up "Product ABC not assigned to sales organization XYZ/ distribution channel".


SAP Sales Cloud

Reproducing the Issue

  1. Go to the Sales workcenter.
  2. Go to the Sales Quotes view.
  3. Open a relevant Sales Quote.


The product ABC maintained on the quote has the Sales organization XYZ in status "In Preparation".


Set the product as active by following below steps: 

  1. Go to the Products workcenter.
  2. Go to the Product Administration view.
  3. Open the Product ABC.
  4. Go to the Sales facet.
  5. Select the relevant line.
  6. Click More > Activate.


product, sales organisation, distribution channel, not assigned, sales quote, sales order, opportunity , KBA , LOD-LE-PRD-PRD , Product + Product Category Hierarchy , LOD-LE-CQP , Customer Quote Processing , Problem


SAP Cloud for Customer add-ins all versions ; SAP Cloud for Customer core applications all versions