Symptom
When trying to configure SMTP for an XS Classic application (or XSA applications) the following error is observed
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Error: error authentication failed
Please check trace for more information.
undefined
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On xsengine.ini setting XSMail = debug trace, you can see
xsengine.trc
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[129574]{29574}[-1/-1] [timestamp] i XSMail SMTPConnection.cpp(00049) : Constructing SMTP Connection
[129574]{29574}[-1/-1] [timestamp]1 d XSMail SMTPConnectionHelper.cpp(00085) : S: 220 2.0.0 SMTP server ready
..................
[129574]{29574}[-1/-1] [timestamp] d XSMail SMTPConnectionHelper.cpp(00085) : S: 550 5.2.1 Mailbox cannot be accessed [AM0P190CA0022.EURP190.PROD.OUTLOOK.COM]
[129574]{29574}[-1/-1] [timestamp] e XSMail SMTPConnectionHelper.cpp(00042) : Unexpected reply: 550 5.2.1 Mailbox cannot be accessed [mailserver.OUTLOOK.COM]
[129574]{29574}[-1/-1] [timestamp] e XSMail SMTPAuthentication.cpp(00150) : Login authentication failed!
[129574]{29574}[-1/-1] [timestamp]1 e JavaScript SMTPConnection.cpp(00115) : Couldn't send mail: exception 1: no.2530014 (XSEngine/Connectivity/Smtp/SMTPConnection.cpp:313)
error authentication failed
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Environment
SAP HANA 1.0
SAP HANA 2.0
Product
Keywords
SAP HANA database, XS Classic, XS Mail, STMP, Outbound, email, common crypto, office365 , KBA , HAN-AS-XS , SAP HANA Extended Application Services , HAN-DB-SEC , SAP HANA Security & User Management , Problem
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