SAP Knowledge Base Article - Public

2942016 - Referral Amount is not Shown in the Referral Tracking section - Recruiting Management


Referral Amount is not being displayed in the Employee Referral Tracking on the Careers tab.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


SAP Success Factors Recruiting Management

Reproducing the Issue

  1. In the instance, go to Careers tab
  2. Select Referral Tracking tab
  3. You will see the value 0.00 in the Referral Amount field


A possible cause is that the field Currency is not configured correctly in the Job Requisition Template.


The default value and labels should match the country official currency three-letter code from ISO 4217 on the Job Requisition template

Please find an example below:

In order to correct the currency value you can work together to an Implementation Partner.


currency, missing, referral amount, referral tracking , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Problem


SAP SuccessFactors Recruiting all versions