SAP Knowledge Base Article - Public

2942042 - When reporting on an Agency application, the row is duplicated, one without an Agency Name - RCM


When creating a report that contains the Agency Name and the information of the candidate's application, the row is duplicated for one candidate, with one of the values for Agency Name being empty and another row having the Agency name.


SAP SuccessFactors Recruiting Management


The Agency submitted the candidate before ending their ownership. The candidate applied to the requisition they were forwarded after the ownership has already ended, which ended up with the application having two values for Agency Name.


This is an expected behavior of the system.

When the agency adds the candidate to the system, they will have an ownership set configured in Set Up Agency Access in Admin Center. If the candidate has been added to the job requisition before this period is over, but it ends in the midst of the hiring process and the candidate applies after the ownership ends, the application won't be linked to an Agency anymore. But, the referral has occurred and they were forwarded through an agency, which makes this application ID be linked to both an agency and being self-owned.


agency, candidate, application, job, requisition, forwarded, ownership. , KBA , LOD-SF-RCM-REP , Reporting & Analytics, Data Imports & Exports , Problem


SAP SuccessFactors Recruiting all versions